How Can I Complain about Taxi Drivers Taking Detours or Overcharging in China?

● Keep evidence such as license plate number, trip records, and payment receipts.

● Contact the taxi company or ride-hailing platform to file a complaint.

● Call 12328 (Transportation Service Hotline) or 12345 (Government Service Hotline).

● File a complaint online through the official website or official account of the local transportation department.

● Report the issue to the local Consumers Association.