How to Check Tickets and Board at High-speed Rail Stations? Do I Need Printed Tickets?

Foreign passengers can enter high-speed rail stations through self-service gates or manual channels, with paper tickets generally unnecessary. Details below:

1. Self-service Gate Entry

Prerequisite: Passport information must be pre-registered in the system.

Steps:

Open your passport to the photo page.

Place it face-down on the gate’s scanner.

Wait for the green light and proceed.

2. Manual Channel Entry

When to use:

Unregistered passports

Gate malfunctions

Failed passport scans

Steps:

Show your passport + booking confirmation to staff.

Staff will verify your identity and manually check you in.

E-ticket Policy for Foreigners

Default: No paper ticket needed—just your original passport.

Exceptions (require printed tickets):

Travel expense reimbursement

Special fares (student, disabled, etc.)

Obtain at: Ticket counters / self-service machines

Note: Passport registration can be done at ticket offices during your first visit.